Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006080450 | Incident Date: Sep, 05 2006 |
| Consumer's City: OSSINING | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:side/window |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWVH69MX4M | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 27 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Sep, 11 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving to work, my left front tire went flat then my right side curtain and right side seat air bag deployed thus causing the vehicle to stall out and would not start on a busy highway. i was able to safely pull off to the side without getting hit and notified police. when the airbags deployed, i thought i was shot at. other than a flat tire and a scratch on my rim, there was no undercarriage or body damage. i took it to my dealer in pleasantville, ny thinking it would be covered under warranty, since it is a 2004 vw jetta with approximately 34,000 miles. they did absolutely nothing to help me with my problem. after 2 1/2 weeks at the dealer, i was told that vw was not at fault and they were not going to repair the car under warranty. they said they found crash data which of course they are going to find since the airbags deployed. they should have checked the sensors instead. the regional coordinator of vw america called me to let me know that since nobody was sitting in the passenger seat, that's what caused the airbag deployment. i guess we should all have crash test dummies sitting in our passenger seat so that this doesn't happen to us. the amount would be approximately $4,000 to fix. right now i have it at an auto body shop to be repaired and will save the parts. this is a very expensive flat and i really think i should be reimbursed by vw. this is also a safety issue and they need to recall the cars. after researching on the internet (vwvortex.com), there are many other people in my similar situation - some getting reimbursed and others not. *jb |