Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006080516 | Incident Date: Sep, 28 2006 |
| Consumer's City: HUNTSVILLE | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44G5XR | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 28 2006 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 10 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt*: the contact stated the manufacturer denied reimbursement for recall # 04v480000 regarding airbags. the recall notice was sent, then the horn failed to operate 2 days later. the vehicle was taken to a private repair shop, where the mechanic determined that the air bag, the horn, and the cruise control had all failed. the clockspring assembly was replaced, which corrected the problem. the manufacturer was contacted on several occasions. first, the contact was told the reason for denial of reimbursement was because the vehicle was not under the same ownership anymore. the second time, the given reason for denial was that the recall notice was sent out in 2004, but the recall repair work was performed in 2006. the third and final time, the reason for denial was that the contact had taken the vehicle to a private repair shop to have the recall repaired. the contact stated the reason the vehicle was taken to a private repair shop as opposed to a dealer, was that the air bag light never illuminated. updated 11/14/06. *jb |