Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006080595 | Incident Date: Sep, 26 2006 |
| Consumer's City: ASHLAND | Consumer's State: KY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM75W13X | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 29 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 01 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2003 mercury grand marquis that was originally built by the ford motor company to be placed into fleet service as a hertz rental vehicle in july 2002. i purchased the vehicle as a used car from a dealer in ashland ky knowing that the car had been in previous fleet service. on july 15, 2004, ford acknowledged that panther vehicles built for fleet service were prone to premature axle failures and issued the following recall. ------ ford motor company component description: suspension:rear defect summary certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles. consequence summary this could lead to early bearing failure and ultimately to axle shaft fracture. in the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. loss of drive function could lead to a crash. corrective summary dealers will replace the rear wheel bearings, seals,and axle shafts. the recall began on july 15, 2004. owners should contact ford at 1-800-392-3673. made between 11/14/2001 and 12/3/2002 potential number of units affected: 47,314 date owner notified by mfr: 7/15/2004 recall initiator: office of defects investigation nhtsa campaign number: 04v328000. *jb missing from this recall are all mercury models that were built for fleet service as rental vehicles. my vehicle has produced the same symptoms as the cars mentioned in the associated recall, but it was not included. how do i seek mediation for damages suffered due to a know manufacturers defect? |