Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006080805 | Incident Date: Oct, 02 2006 |
| Consumer's City: RALEIGH | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system: instrument cluster/panel |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GR48KX5C | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 02 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 21 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2005 jeep grand cherokee - ~21,000 miles on vehicle. the instrument cluster/gauges will randomly all light up at once, then go off one at a time as i am driving on the road. the speedometer, at the same time will go to 0 then will seem to 'reboot' and go back to the correct speed. again, all of this will happen randomly as i travel on the highways. i have taken this vehicle in 3 times to the westgate chrysler jeep dealership in raleigh, nc, and it has still not been corrected!! on the first trip, they just flashed the computer and sent me on my way. on the second trip there, the flashing happened to the technician so they replaced the junction box and said that should do it...but the problem still occurs. on the 3rd trip, they just hooked up the computer and said everything was fine. they called the chrysler technical service and they told them to just wait until it happens again...then bring it in?? it happens at random times, so it's difficult to 'just bring it in'. my jeep has become unsafe to drive at this point! when the instrument cluster goes blank while i'm driving, it becomes a hazard to me and my family. i have contacted chrysler, but i have only received an automated reply. they are not helping me with this serious issue. i've searched the internet with people who have had similar problems, and the solutions range from bad fuses, to corrosion in the connectors, relays, etc. i don't want to take this in to westgate as they appear useless and don't want to do any detective work. please help me remedy this serious electrical issue. *jb |