Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006080835 Incident Date: Oct, 01 2006
Consumer's City: SIERRA VISTA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU74W54Z Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Without warning, my 2004 ford explorer turns off while i am driving. the lights on the dash flash (check charging system on message center) then i lose the power steering when the engine cuts off. each time i have been able to pull over safely and start the vehicle again. it has happened 5 times in the last 5 months. the dealership checked for codes after the fact but there were none (possibly because the battery gauge spiked during the incident). then the dealership replaced the alternator, only for this to happen again 2 times after that. yesterday the dealership installed a dvr recording device. clearly, this is very dangerous. *jb