Consumer Complaint Detail

CROSSROADS / PARADISE POINTE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006081005 Incident Date: Oct, 04 2006
Consumer's City: TERRE HAUTE Consumer's State: IN
Vehicle Transmission Type: Manufacturers Name: DS Corp - DBA Crossroads RV
Model Name: PARADISE POINTE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:multiple axle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4V0FC30224A Date added to File: May, 23 2021
Date Complaint Received: Oct, 04 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 27 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This complaint is in regards to complaint #10169948. i have a 2004 crossroads paradise point pf30ck fifth wheel rv. i noticed that 1 tire was completely bald on the inside of the tire. after replacing all four tires i then noticed that the other 3 had normal wear and still had plenty of tread left. after questioning my dealer about this my dealer instructed me to check the axle tag to see who manufactured the axles. i did this to find out that alko kober was the manufacturer. my dealer then informed me that he has been replacing alko axles on trailers because of a manufacturing defect. since i purchased my trailer used and out of warranty they gave me the number to the trailer manufacture to see what i should do. i contacted the manufacturer and gave them the vin number off the trailer and they informed me that alko did admit to having a manufacturing problem on axles that were made in '03 and my trailer vin indicated that it was in the list of vin numbers that would have the bad axles. since the trailer was out of warranty they gave me the number to alko, the manufacturer of the axles. when i contacted alko they new nothing about the bad axles but told me that if i removed the axles from the trailer and shipped them to their factory they would inspect them and if they proved to be bad they would send me new axles. this is unacceptable from a business stand point. from a safety stand point, after further research i have found that there are a lot of rv's on the road today that were manufactured in '03 and '04 with these "bad" alko axles.these trailers are accidents waiting to happen. internet research has shown that these trailers are susceptible to blowing tires. if the tire blows the person towing the trailer may not realize the problem until the tire has come apart and it is tearing up the trailer and spreading parts all over the road. *jb