Consumer Complaint Detail

HONDA / PILOT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006081242 Incident Date: Aug, 25 2006
Consumer's City: VOORHEESVILLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF186X3H Date added to File: May, 23 2021
Date Complaint Received: Oct, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 06 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the summer 2004, i received notice from american honda motor co., inc. involving an automatic transmission recall. my car was serviced for this recall on 10/12/04 by rensselaer honda, my original dealer. they inspected my 2003 pilot for the defect and installed an oil jet kit at 42,112 miles. this past summer(7/2006), now with 76,100 miles, i noticed that my car seemed to have a vibration or stutter when driving at 30 mph and again at 50 mph while trying to maintain a constant speed. on 7/6/06, i took the car in for service and asked that they check the transmission because the problem occurred while trying to switch gears just like the recall had stated. the service technician replaced the pgk valve and assured me that the problem was not the transmission. i called rensselaer honda to see if they could resolve the problem and again asked that they check the transmission. they verified my concern and notified me that the transmission would have to be replaced. there was noise in the automatic transmission in lock up and the lock- up control solenoid valve needed to be replaced. the service director offered to pay for the cost of parts, but i would have to pay $1046.47 in labor costs. after investigating this transmission recall, i became afraid to transport my kids in the car. i read that certain 2003 pilot 5-speed automatic transmissions had engineering design flaws that had not been fully corrected as part of the recall process and that gear failure could result in transmission lockup, which could result in a crash. *jb