| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006081255 | Incident Date: Sep, 21 2006 |
| Consumer's City: LOVELAND | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP5329YG | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 06 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At ~92,000 miles on my 2000 ford taurus a noise developed, when turning the steering wheel, that was diagnosed by the dealership service department as a broken coil spring on the driver side front suspension. they warned of possible tire failure if a piece broke off and punctured the tire. they noted that the cost of this work would be covered due to the recall. at the same time the service personnel reported that both of the rear coil springs were broken. it seemed unusual that they would inspect the rear suspension for a noise that was coming from the area of the front left wheel. dealer service personnel offered that the rear springs may have been broken for a 'long time, possibly years...' . further warned that rear tires could be punctured by a piece of these springs. clearly, they knew the rear springs were suspect and were looking for a non-recall service opportunity. obviously all of these springs were either improperly designed or of substandard material or substandard workmanship. i would not want to replace the rear springs without some assurance (over seen by the nhtsa office) that the new springs were not of quality similar to the oem springs that were prone to failure. i was lucky not to have suffered an accident from any of the failures, i do not want to 'press my luck'. i will have the dealer replace the right front spring and install the guards on both front suspensions. i will request the failed spring. *jb |
