Consumer Complaint Detail

SCION / XB / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006081352 Incident Date: Sep, 13 2006
Consumer's City: PEACHTREE CITY Consumer's State: GA
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: XB Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTLKT334340 Date added to File: May, 23 2021
Date Complaint Received: Oct, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 17 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: i have a 2004 scion xb . i bought it new in march '04. i recently found out that the xb has a design flaw. the size of the windshield and the stress points cause cracking very easily. it turns out the toyota bb in japan had this problem but it wasn't considered a big problem. the bb is the scion xb here in america . according to scion,they know this is a design flaw and are going to change some of its design in the '08 model. they are not very concerned about how we owners feel on this subject. there are many forums out there with many scion owners complaining about these windshields. many have had to replace them 3-4 times. i think toyota has dropped the ball and i feel really angry. i bought this car because of the reputation and my experience with toyota products. now i feel left out. they need to recall these cars. they are unsafe. *jb