Consumer Complaint Detail

CHEVROLET / SUBURBAN 1500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006081510 Incident Date: Oct, 08 2006
Consumer's City: RENO Consumer's State: NV
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN 1500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 10 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving to work and the abs light came on. this was accompanied by a loud noise from underneath the suburban. after the car was shut off the loud noise persisted. she turned the car off and on several times and there was still a loud noise. she called me and i came over to her work and crawled under the car. i found that the electric motor on the electro-hydraulic control unit (ehcu) was constantly running and the unit was very hot. the only way to stop the unit from running was to disconnect the power harness. the ehcu is right next to the fuel filter and it was so hot that it could have caused a fire in the fuel line/fuel filter if i had not disconnected it. it might have also got hot enough to start the car interior on fire. there should be some sort of shut off mechanism when the ehcu fails. i talked to a number of mechanics and they said that the problem is normally with a relay in the ehcu and this causes the motor to run non-stop. they said this is a very common problem for 1999 + chevrolet silverado, gmc sierra, and the 2000 + chevrolet suburban/tahoe and the gmc yukon/yukon xl. they thought there was probably a recall on them but apparently there is not. the part is only available from the dealer and costs approximately $950. it takes almost two hours of labor to install it so the repair costs about $1150. the suburban is now in the shop being repaired. the car only has 51,000 miles and this module should not fail with such low miles and it should not cost nearly this much to repair. *nm