Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006081603 Incident Date: Oct, 08 2006
Consumer's City: LAFAYETTE Consumer's State: OR
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: WVWPD63B32P Date added to File: May, 23 2021
Date Complaint Received: Oct, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After turning on the heated seat option of my car i started to smell something burning. after about a minute i felt something sting the left side of my buttocks towards the side. with in seconds i realized that it was my seat burning my bottom. not only my bottom, but a whole right through the seat and my jogging pants. i quickly turned off the heat to my seat. looks like a cigarette burn. my husband and i were afraid to leave the car in the garage in case it was still smoldering and potentially start a fire. i called our dealer and was told that my car was no longer under warranty. past mileage. they suggested that i contact the manufacturer which i have not done quite yet. i am afraid to turn it on again of course! *jb