| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006082167 | Incident Date: May, 31 2006 |
| Consumer's City: JEFFERSON CITY | Consumer's State: MO |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMYU22X0XU | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 18 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) 1999 ford explorer 2 door (mine) and 2000 ford explorer 4 door (my brother's). both vehicles are operated as normal daily driver vehicles. there was no known event leading to the failure in either vehicle (not operated under harsh conditions/gravel roads, etc.). 2) both vehicles within a few month period began experiencing problems with the door latch mechanism -- passenger door on my explorer, and both driver's side doors on my brothers. when locked, the door would not unlock. the power lock cylinder was actuating, but not disengaging the lock. the door could not be unlocked with the key from the outside nor the fob/key chain. also, the real concern - the door could not be opened from the inside by pulling the door handle (which normally would unlock and open the door). in each of the three doors, a small retracting spring inside the door latch was broken. had the vehicle been in an accident or some other situation requiring an emergency exit from the vehicle, the occupant sitting by the affected door possibly could not exit the vehicle without moving to another door of the vehicle. 3) i repaired these latches myself, using springs purchased from a local hardware store, as the latches are not available aftermarket in stores such as auto zone or napa (ford dealer may have them but have not checked). the small spring appears to keep the lock mechanism pulled off unless the lock is engaged, without the spring, the lock would not disengage under normal operation. the only way the door would unlock was to push the unlock button numerous times (sometimes 30 + times) and it would eventually unlock. removal of the door panel and latch assembly was required to fix the broken spring. we do have at least one of the broken springs (about 1 1/2 inches long). *nm |
