Consumer Complaint Detail

HONDA / PILOT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082206 Incident Date: Oct, 05 2006
Consumer's City: BENICIA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF184X3H Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My honda pilot 2003 ex 5 speed automatic transmission was "repaired" under a prior recall by dealer in september 2004. on october 6, 2006, the transmission completely failed as i was driving down the highway at approximately 65 m.p.h. without acceleration, the vehicle lurched forward suddenly and hard, such that my seat belt did not catch me and lock and pushed me into the drivers wheel. when i got home, the car would not go into reverse and started to roll down the hill. i had it towed to the dealer, who told me that since they had fixed it in 2004 i would have to pay between $4,000 and $5,000 for a "new" transmission. i was never told of this defect when i purchased the car, although i was offered an extended warranty on the transmission, which american honda's representative said i should have purchased and that said offer should have warned me of the transmission defect. i asked american honda to repair it without cost to me, as the first repair was clearly defective, and i was told a "manager" would get back to me in 48 hours. i have now gone 10 days without my car. this is unacceptable. had traffic not been light, the incident on 10-6 could easily have caused an accident. *nm