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NHTSA Complaint Number: 006082206 | Incident Date: Oct, 05 2006 |
Consumer's City: BENICIA | Consumer's State: CA |
Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: PILOT | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2HKYF184X3H | Date added to File: May, 23 2021 |
Date Complaint Received: Oct, 15 2006 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 31 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My honda pilot 2003 ex 5 speed automatic transmission was "repaired" under a prior recall by dealer in september 2004. on october 6, 2006, the transmission completely failed as i was driving down the highway at approximately 65 m.p.h. without acceleration, the vehicle lurched forward suddenly and hard, such that my seat belt did not catch me and lock and pushed me into the drivers wheel. when i got home, the car would not go into reverse and started to roll down the hill. i had it towed to the dealer, who told me that since they had fixed it in 2004 i would have to pay between $4,000 and $5,000 for a "new" transmission. i was never told of this defect when i purchased the car, although i was offered an extended warranty on the transmission, which american honda's representative said i should have purchased and that said offer should have warned me of the transmission defect. i asked american honda to repair it without cost to me, as the first repair was clearly defective, and i was told a "manager" would get back to me in 48 hours. i have now gone 10 days without my car. this is unacceptable. had traffic not been light, the incident on 10-6 could easily have caused an accident. *nm |