Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006082230 | Incident Date: Oct, 14 2006 |
| Consumer's City: EVERETT | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 30 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I got into my car for the first time that day - around 11:00 am. i started the car, adjusted the heat and put on the driver's side seat warmer. after about 15 seconds, i smelled something burning, but was unaware of what it was. at the same time i felt something cutting in to my leg. i put my hand under my leg to see what was poking into me but couldn't find anything. the smell was getting worse and the stabbing pain in my leg was still there. after about 60 seconds there was smoke coming from my seat and i realized the smell was coming from inside my car and the seat warmer was burning. i pulled over, shut the car off and jumped out of my car. i pressed my hands to the seat in an attempt to stop the burning and smoke. i waited a few minutes and when i was convinced the burning had stopped, jumped in my car and headed back to the hotel i had been at. i removed the fuse for the seat warmers. *nm |