Consumer Complaint Detail

LEXUS / ES300 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082240 Incident Date: Oct, 04 2006
Consumer's City: MUKILTEO Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES300 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8BF28G6W5 Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 16 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1998 lexus es300. in november 2003, my car was serviced under lexus' spa program due to engine oil gelling/sludge. now, 3 years later, the engine seized. this is a direct and consequential result of driving the car for 76k miles with a gelling issue. the damage had been done and this was a latent defect. we took the car to the lexus dealer and had it serviced three weeks ago, spent $700 on it, drove it off the lot and 20 minutes later the engine seized. they now want $5k to put a used engine in it with 130k miles on it. lexus corporation was useless and they basically said no matter if the seize was caused by the gelling or not, because the car had so many miles on it they were not willing to "assist". beware of lexus of seattle - they are crooks! *nm