Consumer Complaint Detail

MINI / COOPER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082297 Incident Date: Aug, 10 2006
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRC33463T Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had ~40,000 miles on my mini cooper last summer. the power steering just stopped working while i was motoring. i went to turn and whoa, no power assist. i'm estimating the date the problem occurred. i can look up the repair order if the correct date is important. i think that because of the many problems some of us have had, there is a reason why i have read that the 2007 mini is going to have a different steering system from the electrical-hydraulic ones we now have. i guess i was lucky because when it failed on my 2003 mc, there was no problem other than the loss of power assist. and it was repaired while still under the 50,000 mile warranty. in this day and age when it seems most cars last 150,000+ miles with no work beyond routine maintenance, it makes me wonder why bmw/mini can??t seem to get it right. there have been many p/s problems with minis. here is a thread and voting poll on the problem... http://www.mini2.com/forum/faults-fixes/49527-important-have-you-had-power-steering-pump-failure-please-vote-yes-no.html here are some real horror stories involving fires. some from other things, but many from the p/s pump. http://www.northamericanmotoring.com/forums/showthread.php?t=73527&highlight=power+steering+failure http://www.northamericanmotoring.com/forums/showthread.php?t=68356&page=3&highlight=obituary there are many additional web pages with threads like the above, but they are on the miniusa.com owners lounge web site where you need an account to access them. *nm