Consumer Complaint Detail

FORD / RANGER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082303 Incident Date: Sep, 12 2006
Consumer's City: BROCKPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:drum:shoes/linings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTZR45E44T Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I just had a conversation with a man by the name of brian at the phone number 1800-392-ford (that the dealer gave me) about my problem. i am very upset and will be filing a complaint about this as a safety issue to the safer cargov website. among others. this is in regards to my 2004 for ranger edge 4x4. i just recently had to repair (at my cost) to have my rear brakes redone due to them locking up. upon removal of the drums it was very evident that the brake shoes were delaminated (separated) causing my rear end of my truck to lock up and not move. knowing that ford does not cover wear items" i figured that they would cover this because this is not a wear issue. this is a safety issue. brake shoes should not separate (wear yes, separate no). a truck with 37 k miles should not have rear brake pads come apart period. if this is what ford calls quality then im very disappointed in my purchase. and as of now i am disappointed about the lack of concern of the potential safety problem this could cause. its a good thing that i was not going 50 mph or higher when it locked up. or on top of that have another person in the vehicle ..safety? or wear? your call quality ? *nm