Consumer Complaint Detail

LEXUS / LS / 2006

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082360 Incident Date: Sep, 05 2006
Consumer's City: BOCA RATON Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: LS Model Year: 2006
Vehicle Involved in a Crash: Yes Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: JTHBN36F665 Date added to File: May, 23 2021
Date Complaint Received: Oct, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: May, 29 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pulled car into lined parking space, placed car in park, turned car off (keyless ignition "smart key" on dash turned to left/off position, about to get out of car, just started to take seat belt off when car started up, went uncontrollably forward over cement parking barrier and cement walkway and hit parked vehicle on other side of lot, all the while shifter in park position and foot on brake, tried to keep car straight, but would not respond and veered to the right. after this first impact shifter slipped from park to reverse on own and car went backwards again over cement barrier and walkway and hit car behind and finally came to rest. in going backwards brakes did not again respond. this was experienced and witnessed by two other passengers inside the car, tow truck personnel also noted that afterwards, when placed in neutral to put on flatbed, car shifter had tendency to go to reverse or forward gear. police report stated that "it appears that a vehicle malfunction could have been the cause of the crash". this vehicle is a brand new 2006 lexus ls430, purchased 5/30/06 with only 4800 miles on it! driver and one passenger have soft tissue musculoskeletal injury/pain and driver has anxiety/ panic attacks whenever attempting to drive, and is receiving professional medical assistance and medications to treat this. nothing thus far has been done by lexus to correct or prevent this failure from potentially recurring again, the car is presently having the physical damage repaired by the lexus body shop.