Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006082560 | Incident Date: Oct, 09 2006 |
| Consumer's City: BRANDON | Consumer's State: WI |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWRR69M14M | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 17 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 04 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Volkswagen jetta tdi. was running fine and i was very happy with the vehicle. during a routine stop at a stop sign i pushed in the clutch, a large clunking noise occurred and the clutch pressed all the way to the floor and would not return to normal position. vehicle had 62,000 miles on it, thus manufacturers warranty expired. extended service warranty (obtained when vehicle was purchased new) covered towing and initially investigation until they discovered the damage was due to the clutch -- a 'wearable' item. apparently the clutch plate had been rubbing against the transmission, unseeable until the transmission was taken out of the vehicle. i took the vehicle in for all scheduled maintenances with a volkswagen service center and they never inspected the clutch, nor is damage caused by the clutch or the clutch assembly covered in either the original manufacturers warranty or the extended warranty. i believe if it is a 'wearable' item it should be part of the standard service program (which is quite expensive for volkswagen vehicles) or it should be covered under warranty. *nm |