Consumer Complaint Detail

VOLVO / S40 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082765 Incident Date: Sep, 26 2006
Consumer's City: GLASSBORO Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1MS382642 Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 16 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving home at night when all of the gauges in my car went out completely. i had no speedometer, no gas reading, no engine heat meter, the message center was out, no turn signals. this is a 2 year old vehicle that was purchased brand new from volvo in 2004. i had to drive home 60 miles on an extreme;y dark road with no safety gauges- i couldn't call for roadside as i was alone and am a woman- i wasn't going to stop on the side of the road to wait for roadside. i was told by volvo that it was the ddm module and the wiring harness- my electrical /computer system went bad. how is that possible in a brand new car? furthermore, i was 1,000 miles over the manufacturer's warranty of 50,000 miles- thus volvo charged me $1,645.00. within in minutes of driving the car after it was repaired- the service engine light came on. i was told that my software had to be upgraded and my throttle cleaned? i believe that the electrical/computer systems in these cars are no good. *nm