Consumer Complaint Detail

OLDSMOBILE / AURORA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006082775 Incident Date: Oct, 17 2006
Consumer's City: FARMINGTON HILLS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AURORA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1G3GS64C214 Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Nov, 07 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2001 oldsmobile aurora was brought in several times in the last two months because the "check engine" light kept going on. each time they said they fixed the problem and it was related to the "secondary air injection pump". two nights ago we came home and parked our car in our garage, which is attached to our house. a couple hours later we were awoke by a smell, which finally led us to our garage. we opened the door to our garage and it was full of smoke! we heard a humming noise coming from the front of the car, and opened the hood. flames were coming up from the bottom of the car, where the pump was located. my wife and i pushed the car out of the garage and dosed the engine with water, and called the fire department. when the fire department arrived, they said we were lucky we caught it when we did and pushed it out of the garage. if we weren't awake, our house could have been engulfed, and we could have been killed! when we went back to the car dealership the next day, the acknowledged that this a "known" problem, by them and oldsmobile/gm!! we can no longer trust them to do the right thing in fixing this problem and do not think the vehicle is safe! can you help us and what should we do? *nm