Consumer Complaint Detail

HONDA / PILOT / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006082819 Incident Date: Mar, 31 2006
Consumer's City: COLUMBUS Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF18503H Date added to File: May, 23 2021
Date Complaint Received: Oct, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2003 honda pilot was part of the honda recall of the automatic transmission. we took our vehicle to carl hogan honda in columbus ms when we found out about the recall. the service department inspected the transmission for heat discoloration and installed an oil jet kit. in early 2006 we started having problems with our pilot. it will intermittently surge and jerk between first and second gear and at times it seems to have problems going into overdrive. when these problems occur, the drive light will flash a few times then go out for several minutes before coming on again. we have taken our vehicle back to the dealership several times. each time the service technician has hooked our vehicle up to a computer to diagnose the problem but each time has failed to get a code. the first time they hooked it up they did not get a code and when we got the car back the srs light was on. we then had to get that repaired. the problem is now a weekly occurrence and we have been told that there is nothing the dealership can do until the check engine light comes on and they can retrieve a code. the jerking and surging is becoming more frequent and we feel it has become a safety issue. we were driving with our two small children today and made a left turn across traffic, the vehicle jerked, slowed down and surged. an oncoming car narrowly missed us. *nm