| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006083195 | Incident Date: Oct, 20 2006 |
| Consumer's City: MISSION VIEJO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:column |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU63K83Z | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 23 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While parked in my driveway, which is on an incline, i proceeded to start the car and shift from park to reverse. the gear shift lever broke off into my hand. i was fortunate because i was not on the road or highway, nor did i back over a child, cat or dog, etc. it would have been disastrous if i were on train tracks and the train was coming and i couldn't get out of gear, or try to park on a hill in san francisco, or downshift to make it up a mountain grade. towed vehicle to tuttle click ford. received quote from them as well as santa margarita ford. (over $600 difference. quote was doubled when the vehicle was towed to tuttle click vs over the phone quote!) car was then towed to automotive plus where a reliable mechanic replaced the entire steering column, as ford recommended. also, a rental car was needed, and there was a "diagnostic" charge of $50. i saved the old part for inspection/legal action. *nm |
