| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006083252 | Incident Date: Oct, 15 2006 |
| Consumer's City: MINEOLA | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: S SERIES | Model Year: 1995 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:electrical:anti-theft devices |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 24 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I just learned that a general motors vehicle security system (specifically model vsc 3000) which was sold to buyers of new gm cars during the 2004 model year, and which was warranted and represented as a factory gm system, which included a gm logo-ed owners manual and gm part #, is no longer manufactured, and that parts for same are no longer available nationally. if this security system fails, and/or if the remote transmitter fails, the only alternative to the consumer is a complete replacement of the entire system at owner expense for parts and labor. as well if the system fails, owners could find themselves locked out of their own automobiles at a critical time. gm has failed to implement a recall on this system and has not attempted to notify the owners of affected vehicles that they are driving gm cars with unrepairable, obsolete security systems. i believe that gm should issue a recall and replacement of these security systems which were sold to consumers on good faith as reliable, warranteed, genuine gm parts. i spoke to gm today and they are taking a hands-off approach. they told me if enough owners complained they might consider a recall but there is no logical reason for affected owners to be aware of this obsolesence until they experience a problem with their security system at which time it would be too late to do anything about it. it is already too late. i find gm's position outrageous and irresponsible. i own a 2004 monte carlo purchased new with said system installed by dealer prior to delivery. i only learned of this problem when i attempted to buy a spare remote transmitter as a replacement for one which failed and was told they have been unavailable for more than a year. thank you. |
