Consumer Complaint Detail

MINI / COOPER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083349 Incident Date: Oct, 11 2006
Consumer's City: NORTH READING Consumer's State: MA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRE33412T Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windshield wipers failed while driving in rain. the dealer diagnosed problem as wiper motor failure. i noticed that the wiper motor was exposed directly to the weather and moisture because it is located directly underneath the cowl intake and i felt that was the cause of the failure. it's exposed to rain, snow, and winter road salt spray - even when the vehicle is not being driven. i obtained the replacement part and noticed that it had a plastic shield installed to protect the motor indicating the manufacturer does know about the problem and has implemented corrective action. when i contacted bmw, they claimed to be unaware of the problem. bmw insists on charging for the repair ($465.00) and has not yet recognized the fact that there is a safety defect with the vehicle. there is also a high likelihood that there are other vehicles that could experience the same failure resulting in loss of life. *nm