Consumer Complaint Detail

VOLKSWAGEN / BEETLE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083354 Incident Date: Oct, 12 2006
Consumer's City: BRAMBLETON Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: BEETLE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCR31C04M Date added to File: May, 23 2021
Date Complaint Received: Oct, 25 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 12 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car was in for a recall on september 13, 2006 for the egr cooler. the dealer informed me that the flywheel was going bad. i told them that i thought it might be the master cylinder. they said that it was the flywheel and not the master cylinder. a month later the flywheel went bad causing the clutch to go bad. this was in the middle of traffic and made the car impossible to drive. dealer was aware the flywheel was going bad but did not offer to repair it for me or inform me it was a warranty item. when the car was repaired the flywheel and the clutch were replaced. the dealer said they would cover the cost of the flywheel (parts only) because they had noticed it was going bad before this incident. but they did not cover the labor. in order to get to the flywheel, you have to get to the clutch. they should have been responsible for the labor and the flywheel. i have seen numerous complaints online in regards to this flywheel problem. i don't know if the old part is available. the dealer would probably know this.