| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006083474 | Incident Date: Sep, 24 2006 |
| Consumer's City: MACON | Consumer's State: GA |
| Vehicle Transmission Type: MAN | Manufacturers Name: Kawasaki Motors Corp., U.S.A. |
| Model Name: VN1500-L4 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JKBVNAL193A | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 2 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Kawasaki's unlimited mileage warranty is a ripoff! i own a 2003 kawasaki nomad motorcycle with 170,345 miles on the odometer and my extended "unlimited mileage" warranty expires on 8/19/2008. on 9-25-06, i noticed a major oil leak coming from a hole in the left side #1 cylinder spark plug sleeve. on 9-27-06, i took my bike (by trailer) to my dealer in order to have it repaired. on 10-14-06, i was notified by my dealer (who was eager to repair the bike) that kawasaki would not authorize warranty work to be done because of normal wear and tear. on 10-16-06, i called kawasaki customer service and was told that because of the high mileage on my bike, kawasaki would not authorize the repair under warranty due to wear and deterioration occasioned by use of the product. the oil leak was caused by a defect in the design of the automatic cam chain tensioners which allowed the cam chain over time to stretch and rub a hole in the spark plug sleeve. if the cam chain were to break, this could cause the motor to sieze and cause injury to the rider. i have discovered this is a common problem with most kawasaki engines and one kawasaki should be aware of. in fact, kawasaki of canada has a cam chain tensioner extender (part #92027-1500-de) that corrects this problem, yet kawasaki usa has no such part. why is this? furthermore, i asked why kawasaki motors repaired my bike in march 2006 for a worn out stator, in june 2006 for worn out wheel bearings and fork seals and in august 2006 for a worn out u-joint and drive shaft; all under the "unlimited mileage" warranty. they again had no answer. well, i think i know the answer: m-o-n-e-y! in order to fix the oil leak, kawasaki would have to remove the engine from the frame, replace cam chains, spark plug sleeves, gaskets, etc. etc. this would cost kawasaki megabucks, so they said in essence we won't honor the warranty so fix it yourself. i ordered the parts and did the repair work myself. *nm |
