Consumer Complaint Detail

OLDSMOBILE / ALERO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083553 Incident Date: Oct, 24 2006
Consumer's City: ELLICOTT CITY Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ALERO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:rack
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G3NL12E42C Date added to File: May, 23 2021
Date Complaint Received: Oct, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 20 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering was hard and had it inspected. the results being a worn out steering rack that was leaking power steering fluid. the ase certified master mechanic stated that this is a common problem in gm vehicles. cars are engineered products - the user should not have to replace such parts on a regular basis because, the customer buys cars based on the reliability of mechanical and hydraulically engineered components. i am disappointed that it is a constant mental stress for the owner to actually 'expect' known problems that gm is not ready to acknowledge - though comparable japanese and german cars run without such problems in the similar components for the life of the car. *nm