Consumer Complaint Detail
FORD / CROWN VICTORIA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006083578 | Incident Date: Jul, 20 2006 |
| Consumer's City: MEMPHIS | Consumer's State: TN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:cooling system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP73W9XX | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 28 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 16 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1999 ford crown victoria with 79,514 miles on it. approximately 2 months ago, i started experiencing problems with the engine running hot but not overheating and what appeared to be a coolant leak. i immediately replaced the radiator hose. it did not help. i took the vehicle to have the oil changed and asked that the coolant system be pressure tested for leaks. it was determined that the increased temperature of the engine had caused the thermostat housing to crack and it was also diagnosed to need the intake manifold replaced. i parked the vehicle for the next 2 1/2 months. due to financial obligations, i could not afford the repair which was estimated to be $750 -850. now that i am able to make the repairs, a call to a local ford dealer made me aware of the fact that the intake manifold was defective, however since my vehicle was put in production in december 1999, i had missed the recall deadline. i have owned this vehicle for almost 3 years. in that time, i have not received any information on the recall or the class action suit against ford. my vehicle has had maintenance performed by local ford dealers at which time, i was never made aware of the faulty part. i don't feel as though this is fair. i was not made aware of this factory defect, nor warranty extension to have it replaced. if i had been aware, i would have had the part replaced. now, because of failure by the manufacturer to inform the consumer of this defective part and the recall, i am forced to pay to have this defective part replaced. this is an unexpected expense that will definitely cause a strain on my family finances. not only that, upon calling to get the price of the intake manifold, i was informed that i missed the extended warranty deadline for my vehicle (december 2005). i do not think this is fair. i would like to know if i can pursue action to have my expenses reimbursed and if not, how can i pursue legal action. respectfully, otha farris, jr. *nm |