Consumer Complaint Detail

INFINITI / QX4 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083618 Incident Date: Oct, 28 2006
Consumer's City: ATLANTA Consumer's State: GA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: QX4 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:radio/tape deck/cd etc.
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2001 infiniti qx4. the factory clarion/bose cd head unit is registering an error code "err 2" and the cd's won't play or eject. this is the second time in 3 years this has happened. the first time it was covered under warranty. now, clarion won't accept the unit directly from the customer and requires a dealer to repair/install through clarion. i believe this to be fraud. if you search online for qx4 or pathfinder and "err 2" you will discover that this is a widespread problem among qx4/pathfinder owners. this unit should be recalled, but nissan and/or clarion are to date refusing to take responsibility for this manufacturing defect or correcting the source problem. this practice is creating artificial demand for a repair service that does nothing but guarantee repeat repair service in the future. my existing unit is labeled "remanufactured" in the rear, and i assume it was previously repaired for the same reason. i want a replacement without charge. *nm