Consumer Complaint Detail

BUICK / RENDEZVOUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083700 Incident Date: Sep, 30 2006
Consumer's City: BLYTHEWOOD Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RENDEZVOUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3G5DB03E92S Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Fuel gauge for 2002 buick rendezvous cxl was reading incorrectly. the operator of the vehicle ran out of gas while gauge indicated full tank. dealership indicated that the vehicle needed a new fuel kit. dealership (certified buick dealership) installed new fuel kit. next day, there was a puddle of fuel on driveway. vehicle was leaking gasoline from fuel tank. dealership was notified and able to correct. during same time period, transmission was not properly shifting gears. the vehicle would never shift into overdrive and would sometimes shift abruptly or very hard (jerks). dealership indicated that the vehicle needed new transmission. dealer corrected. several months ago, vehicle turning became increasingly difficult and power steering failed intermittently. dealership indicated needed an entire new rack and pinion. dealer corrected. current defect involves coolant leaking into engine due to a leaking lower intake manifold gasket. several service bulletins out for same component in this and other gm vehicles. dealer indicated that this will cause extensive damage to engine if not corrected. currently scheduled to have vehicle serviced in 2 weeks. total repairs for 4 year old vehicle are now over $8000. all repairs have been paid by owner and none have been covered by dealership. *jb