Consumer Complaint Detail

PONTIAC / GRAND AM / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083758 Incident Date: Oct, 12 2006
Consumer's City: ALBANY Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NE52T5YM Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passlock failure. passlock shuts down fuel supply. it is suppose to if the passlock/ignition reports to the computer that the ignition has been tampered with. hundreds of times passlock comes on and i cannot start my car without waiting and doing the 10 minute procedure. happened while i was at a 7-11 one time, some unsavory looking characters same over to me, i flashed my pepper spray and cell phone and said i am calling the police. luckily they ran off. also comes on while i am driving which is extremely dangerous. car would die completely or run ok if not on a hill or incline. happened so many times that the fuel pump needed to be replaced at 50,000 miles. two pontiac dealers suggested new ignition to be installed to "see" if that will fix it. i will not pay to "see" if that will fix it. as i research the internet over 17,000 people have had the same problem and reported it to various sites. those are only the people who think of looking on the internet to see if it is a common problem. i did write gm recently to see if they could do something. have not heard back yet. can you help? as i research i have found cars and suv's that have had the same problems since 1999. why hasn't gm discontinued or fixed that passlock issues in all those years? must cost to much have a recall. does someone have to die? hope not. thanks so much for you time and work that goes to helping keep people safe. *jb