Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2003

Components - Details
NHTSA Complaint Number: 006083764	Incident Date: Oct, 27 2006
Consumer's City: WESTTOWN	Consumer's State: NY
Vehicle Transmission Type: MAN	Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT	Model Year: 2003
Vehicle Involved in a Crash: No	Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: WVWPD63B13P	Date added to File: May, 23 2021
Date Complaint Received: Oct, 29 2006	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Aug, 31 2003
Was Original Owner: Yes	Anti-lock Brakes: Yes
Number of Cylinders: 4	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: I had just began leaving a supermarket parking lot when i felt a burning sensation on my left upper thigh. i reached down to determine why and then smelled something burning. looking down, i saw a burn hole in the driver seat, left side, toward the back of the seat. it looked like a cigarette burn. i immediately turned the seat heater off, which was on 3, pulled over and extinguished the smoldering with my hand. the dealers initial response was that my car was out of warranty but they would see if it could still be covered at no charge. i'm waiting on a response. this seems to be a relatively common failure based on the complaints that have been filed and is definitely a safety issue. *jb