Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006083822 | Incident Date: Oct, 21 2006 |
| Consumer's City: JACKSONVILLE | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSK69M32M | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 16 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The oil pan is made of aluminum and the drain plug is metal. when my mechanic changed it out it was stripped causing me to have to pay for a new oil pan, screw and labor of about 440.00. i am requesting a full refund and asking vw to replace the drain plain with an aluminum screw or replace the oil pan. after reviewing vw blogs other cars are having this same issue. the second thins is the transmission service. i had been requesting over the last 3 years from the dealer that my transmission be serviced but they told me it was not serviceable. even my mechanic who called to fix the oil they also told him that because my transmission was not changing gears properly. he pulled it any and found that the fluid was black and the filter was clogged not allowing in fluid to flow through. had i waited two weeks more i would have had to replaced the entire transmission. another coast of about 120.00...total request from vw is 1000 for replacement cost and labor. *nm |