Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006083976 Incident Date: Oct, 26 2006
Consumer's City: RESTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C62U Date added to File: May, 23 2021
Date Complaint Received: Oct, 31 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Began having indicator lights on dashboard of my vehicle (toyota sienna 2002) come on for no apparent reason; specifically, the csv and brake lights concurrently. it seemed to occur more when temperature was cold outside. initially thought it was a faulty sensor, but when the intermittent nature of fault became more frequent, was concerned could be a serious brake problem. i took to dealer; diagnosis was a 'faulty sensor' on the wheel's "sensor/hub assembly". apparently, it is impossible to replace the faulty sensor without replacing the complete assembly at a cost of over $600 for the part, not including labor, at $115/hr. (it also took them an hr just to diagnose, so add another $115). they disabled sensor while part on order, which meant that my anti-lock breaks - a key safety feature of the vehicle-- will not work until part is replaced. while my car is over 4 yrs old, it only has 31,042 miles on it. i find it unbelievable that a part of this significance to safety has failed at such a minimal amount of miles. moreover, it was reported to me by dealer's service tech, that they "hardly ever have failures of this part". it may be a statistical anomaly...or not...perhaps they have discouraged folks from reporting this very costly failure of a key safety related part. *nm