Consumer Complaint Detail

CHEVROLET / TAHOE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084243 Incident Date: Aug, 14 2006
Consumer's City: FENTON Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system: instrument cluster/panel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13ZX4J Date added to File: May, 23 2021
Date Complaint Received: Nov, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 05 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I drive a 2004 tahoe ls. i am a salesman and drive quite a bit and have racked up around 95,000 miles to this day. while driving, about a year ago, i noticed my speedometer acting erratically. the needle would jump or lurch past each number as it ascended through the numbers on the speedometer. it was more noticeable in the 55 to 75mph range. the speed was still accurate so i viewed it as a non-issue. however, as time went on the accuracy began to degrade as i started noticing the speedometer would stop at 40 mph while i was driving highway speeds. the degradation has continued up to now where i am lucky if the needle even moves off of 0 mph. when the needle does move it freezes at about 15 mph forcing me to guess at my speed by monitoring the tachometer. this is a pretty dangerous situation and i would like to assume gm would look to remedy this situation quickly. the alternative is for the consumer to foot the bill of a $500-$1100 repair cost for a manufacturer's defect as many dealers already know that the "cluster needs to be replaced". this is a well-documented issue for gms built in the 2003 to 2005 model years which we, as consumers who have already invested at least $40,000 on these vehicles, need to see remedied. p.s. the 07 ford expedition and expedition el appear to be very nice