Consumer Complaint Detail

DODGE / RAM 2500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084435 Incident Date: Oct, 28 2006
Consumer's City: CONEHATTA Consumer's State: MS
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7LU38C54G Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 dodge 2500 with cummins engine and it stalled and would not restart. dealership said the diesel fuel transfer pump went bad which they said was a very common problem. service department said it was a design flaw and have to put a kit on it to fix the problem (totally relocate the fuel transfer pump from the engine to the fuel tank). also said it was a possibility that it ruined the injector pump because it was not receiving fuel from the transfer pump. this is a very common problem and service departments admit it and is widely documented on the internet, why has a recall not been issued.*jb