Consumer Complaint Detail

HYUNDAI / SONATA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084443 Incident Date: Oct, 05 2006
Consumer's City: JACKSONVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SONATA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Air bags:on-off switch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5NPEU46F46H Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To whom it may concern, i am writing this in regards to a service problem i am encountering concerning my 2006 hyundai sonata. i have taken the vehicle in for service two times for a problem with the passenger air bag system, and two times now i have been told they cannot find anything wrong. the problem with the vehicle is that when my wife is in the passenger seat, the passenger air bag off light remains on. it works properly when i am in the seat. the service representative told me that this happens occasionally with this type vehicle and there is nothing they can do about it. this is an unacceptable response and i want this discrepancy fixed. the hyundai company prides itself on all the safety features. if they don't work properly, i would think you would do all you can to fix it. as for this service department, i will not be returning it there unless it is for warranty service. the last time i had it in for this they said they would call someone for tech assist and get back with me. i don't know if they ever contacted anyone, but i know they did not call back. below is my information: jay mckay 2006 sonata stevenson hyundai, jacksonville nc if you cannot help me with this, please forward to appropriate department, or let me know who to send it to.*jb