Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084508 Incident Date: Jul, 19 2006
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWPD63BXXE Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 30 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In august of this year, 2006, my 1999 volkswagen passat gls, which was purchased new by my family, begin exhibiting some troubling behavior. the behavior consists of the tachometer ceasing to function as both the "brake" and "oil" dashboard lights flash with accompanying warning tones and the "abs" dashboard light comes on solid and remains on. when the "abs" dashboard light is on, my car's abs does not function. at first the problem was intermittent, but eventually became more frequent and has now reach a state of persistency. i have been working on volkswagens vehicles since i was a child and, given my immediately family has owned over ten volkswagens in the past 20 years alone, the rest of my family has as well; including a secondary relative who owns a volkswagen repair business in amesbury, ma. given the above described problem is common and well documented, the diagnosis of a faulty bosch 5.3 abs controller was straight forward. the national highway traffic safety administration (nhtsa) has logged over 50 complaints alone with many hundreds more being affected. all instances are consistent with my own. review of the individual testimonies as logged by the nhtsa makes it clear that this problem is caused by the premature failure of a key component of one of the most crucial automotive safety systems. the prohibitive cost of repairing this item and the refusal to acknowledge the problem component as defective and electively recalling it amounts to negligence and reckless endangerment on the part of volkswagen. the defective component represents a danger to the driver of the affected automobile and everyone sharing the road with the affected automobile. the problem expressed herein is widespread and clearly documented as a problem and a hazard that is not typically experienced by other automobile owners with similarly functioning antilock braking systems. this unit should be recalled to ensure the safety of hundreds if not thousands of drivers. *nm