Consumer Complaint Detail

FORD / RANGER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084515 Incident Date: Oct, 31 2006
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTZR45E92P Date added to File: May, 23 2021
Date Complaint Received: Nov, 05 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the rear axle differential was damaged and needed to be replaced. the service dealer determined the rear axle differential could be changed at a charge. the contact expressed concern that this was a defect. updated 11/30/2006 - while driving the rear of the truck shook profusely. an independent repair facility determined that the rear axles were cracked and the entire rear differential should be replaced. the consumer was informed of a recall related to this problem. the consumer contacted the dealer who admitted there was a recall but stated that it had expired. the consumer contacted the manufacturer. the customer service rep explained that the recall hadn't expired it just didn't exist for the consumer's ranger. the service rep when on to tell the consumer that the recall was fir 2002 ranger 4x4 with manual transmission. the consumer's vehicle has an automatic transmission. *nm