Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084619 Incident Date: Apr, 30 2006
Consumer's City: PATASKALA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS38N92F Date added to File: May, 23 2021
Date Complaint Received: Nov, 06 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 08 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while backing out of a drive way at 5 mph, the steering was too hard to operate. no warning lights were illuminated prior to the incident. the vehicle was already subject to a nhtsa recall #04v596000 repair where the upper ball joints were replaced. the contact noticed there were no greasers to maintain the ball joint lubricated. the vehicle was taken to the dealership who determined the ball joint should be replaced again to correct the problem. the manufacturer was contacted who coincided with the dealership. the contact expressed concern because the vehicle had less than 50,000 miles since the recall was performed and another replacement would not guarantee the ball joint's endurance.