Consumer Complaint Detail

VOLVO / 960 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084751 Incident Date: Oct, 15 2006
Consumer's City: TACOMA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: 960 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system:fuel rail
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1KS9606T1 Date added to File: May, 23 2021
Date Complaint Received: Nov, 20 2006 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Oct, 19 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For the past year my car has been reeking of gasoline fumes, normally in the morning when cold starting, but would occur periodically throughout the day. the smell was so overwhelming that i could not turn the heater on in the car, and would have to put the windows down in the car while driving down the road to try to rid the car of fumes. i took the car to the volvo dealer and left it with them for days. they assured me it was a accumulation of something in the vent system, and they cleaned that out. the problem still existed. i finally took it to another mechanic who found the problem. the fuel rail. the end piece would allow fuel to virtually spill out. please refer to this web site which describes this potentially dangerous situation in detail: http://www.volvoclub.org.uk/faq/960_90info.html#960b6300fuelrailleakageproblems my car was a potential time bomb. not only did volvo not find the problem, but when my new mechanic found the problem it took my mechanic three trips to volvo in order to have them order the correct parts as volvo no longer manufacturers that particular part - hmmmm....i wonder why. this could have caused a horrible situation, especially with my children in the vehicle. we experienced sore throats, and froze to death on cold mornings not being able to turn the heater on due to being fumigated with gasoline fumes. *nm *nm