Consumer Complaint Detail

FORD / FOCUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084765 Incident Date: Nov, 06 2006
Consumer's City: OLALLA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP33P34W Date added to File: May, 23 2021
Date Complaint Received: Nov, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 06 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ignition cylinder failed to turn during start up. key would bottom out in cylinder as required, but upon attempting to rotate in any direction the key would not move. could not get key to rotate after repeated attempts to do so over a 12 hour period. after researching the problem on the internet and talking with the dealership service rep where i purchased the vehicle, it seems this problem is very prevalent with this particular model from its inception in 2000. the particular failed ignition cylinder installed in the vehicle listed has had numerous issues in the past, but each time resolved the problem within minutes. not this time. it had to be repaired through destructive disassembly, ie the cylinder lock needed to be drilled and replaced. *nm