Consumer Complaint Detail

FORD / ZX2 (ESCORT) / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084828 Incident Date: Oct, 02 2006
Consumer's City: OLALLA Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: ZX2 (ESCORT) Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:power assist:vacuum
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP11363R Date added to File: May, 23 2021
Date Complaint Received: Nov, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Kinked and crimped vacuum brake hose causing the brakes to go hard as a rock, losing control of the car upon braking and 2 accidents. car was under warranty and the dealer failed to diagnose the problem leading to the accidents. accident 1. $6,000 damage. accident 2, $1,600 damage. i have photos of the crimped brake hose closed off under the hood. an independent repair service opened the hood and immediately saw the problem and called the dealership and told them what was wrong. he had the car towed to the dealership and the dealership fixed it. no injuries, but i came very close to being killed head on as i lost control with the brakes locked up. *jb