Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006084857 | Incident Date: Oct, 09 2006 |
| Consumer's City: OCALA | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:axle assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B72P | Date added to File: May, 23 2021 |
| Date Complaint Received: Nov, 08 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 17 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Took car (2002 volkswagen passat) to local dealer for 65,000 mile service at which time they found a deteriorating axle problem. informed by dealer that usually this issue is associated with a design flaw. car out of warranty and repair was performed. in turn contacted volkswagan customer service department and was told that their was nothing they could do since the care was out of warranty. i in turn wrote a letter to the president of volkswagen and received a phone call (i am sure he did not see it)reinforcing what their customer service department told me. if this in fact is a design issue i do not feel you should be having problems with axle's @ 65,000 miles since the car has been serviced every 5,000 miles per manufacturers recommendations and is in excellent condition. mileage should have nothing to do with it. *jb |