Consumer Complaint Detail

BUICK / LESABRE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084953 Incident Date: Nov, 07 2006
Consumer's City: RUSSELLVILLE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HP54KX1U Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2001 buick lesabre that has 72000 miles on it. in the last 3 months both rear windows have fallen down while driving the car. we have no small children and the windows are used extremely infrequently. have researched this equipment failure on the internet and it is an ongoing problem that buick is aware of but fails to address. i did some research on edmunds. com and found that a bulletin (bulletin #3483 on jan 2001, item #85 on list) was sent out from general motors to??, i'm guessing dealerships, so they knew this was a problem even then... it states (as typed by them) "visibility: power window devices and controls vehicle:2000 buick lesabre summary: power window inoperative, noisy or glass drops. (nhtsa item number- 100117398) " adding insult to injury the cost to have this repaired is outrageous. $400.00 to $600.00 per window . the design of using a steel cable that is spooled around a thin plastic spool to raise and lower the window only guarantees 1 thing...certain failure of the part and a nice juicy profit on the repair. i do not know and have not heard of an accident being caused by this problem but the potential is high. i know i would definitely be distracted if my window suddenly fell while driving in the middle of a rain storm or any inclement weather. i would like to see buick/gm held accountable and see some financial recompense for knowingly releasing a subpar and defective part. *nm