Consumer Complaint Detail

JEEP / WRANGLER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006084963 Incident Date: Nov, 02 2006
Consumer's City: BATH Consumer's State: ME
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WRANGLER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FA49S3YP Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 10 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While backing out of a parking spot at local shopping center the steering wheel felt as if it bound up and an spring sound occurred and the airbag light came on. as it was to late to contact the dealer i called them on monday morning and they arranged for me to have it checked on tuesday. on investigation they found the airbag clock spring to be broken and ordered the part, which i paid for. on thursday i drove my jeep back to the dealer to have the spring replaced and although the spring was broken it did not fix the problem and the service writer told me it was a chaffed wire in the steering column and that the airbag should have deployed but it did not! she then told me that it would cost me to $500 to $1600 to repair the problem. i assumed this was a safety related item and as such should have been covered . she checked with the district rep for chrysler later in the day and they claim nothing could be done for me although the jeep only has 40578 miles on it and i could not have gotten into the steering column to chafe the wire. as of now i have a loaner vehicle while they check into how to proceed. *nm