Consumer Complaint Detail

VOLVO / S60 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085043 Incident Date: Nov, 09 2006
Consumer's City: EL PASO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S60 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1RS53D012 Date added to File: May, 23 2021
Date Complaint Received: Nov, 10 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 09 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have approximately 80,000 miles on my vehicle and on intermittent occasions i had experienced problems with idle fluctuation and slight erratic acceleration and power behavior. on another occasion i was entering the freeway and as i accelerated into position on the freeway the car felt slow to respond and sluggish, then i received an urgent engine service required message on my dash display. as soon i had the chance i pulled over to check engine vitals, oil, coolant etc, everything was good and i hadn't noticed any serious drivability issues but reluctant to travel at highway speeds on the freeway. i inquired with the volvo dealer at my next service which coincided with this most recent issue. it was explained to me that the fault code indicated problems with the electronic throttle module/system (etm/ets), and that i could either have it cleaned which would be a temporary fix, or replaced which would cost over $1000.00. the service rep checked to see if there were any recalls for my vehicle and there were none that applied to my vehicle and as far as technical service bulletins were concerned there were two that applied but even though, my vehicle still would not qualify under any extended warranty because my vehicle was purchased in europe and shipped it back to the u.s. what is that? i thought all volvo's inevitably come from the same place. what sets my vehicle apart from any other, its still u.s. spec and its still a volvo and we are all experiencing the same problems it appears. after doing some research on the internet, i have learned that this is a common problem effecting several model vehicles ranging from years 1999-2002 and is a potentially life-threatening problem under certain circumstances and which volvo has refused to recognize and refuses to issue a recall on the problem part that is not mechanical and in my opinion does not qualify as normal wear and tear. *jb