Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085180 Incident Date: Oct, 31 2006
Consumer's City: STUARTS DRAFT Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34EXVZ Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i stopped using my ac and turned on the heat in my 97 ford explorer all i get is cold air. this happens at all heat settings including defrost. i talked to a ford dealership and the service man there said it is probably the blend door and that it would cost $800-1000 to repair. nothing has been done yet as i don't have that much spare cash for this repair. the vehicle does have 116,000 miles on it but i have been checking this out on the internet and it seems to be a major safety issue with 95-99 explorers. is there any recourse from ford on this? *jb