Consumer Complaint Detail

NISSAN / MURANO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006085199 Incident Date: Nov, 12 2006
Consumer's City: Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MURANO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:transfer case (4-wheel drive)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN8AZ08W33W Date added to File: May, 23 2021
Date Complaint Received: Nov, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On monday, 11/13/06 i took my 2003 nissan murano in for winterizing & to have them check out a humming noise to the nissan dealer. later that day i was called and told the noise was related to the transfer case which needed to be replaced at my cost, over $4000 to repair. this vehicle has only 89,000 miles. decided to get a second opinion and had the vehicle moved to another nissan dealer. this nissan dealer has repaired another murano with the same situation and so was able to diagnose that it is not the transfer case, but it is the transmission. unfortunately the cost is even more - over $6000. being i did not purchase an extended warranty, i'm responsible for the costs. what i don't understand is the "why" for the failure. there was no indication that either the transfer case or transmission were failing when the car was being driven. i called my salesperson about the situation and he informed me he had a friend that had his transfer case fail at approximately the same miles. in my opinion, major components - transmissions or transfer cases should not be failing at this mileage and would like for someone to pursue to determine if there is a recall situation.*jb